September 1, 2021

At Hawaii Trust & Estate Counsel, our goal has always been to help clients plan for the unknown with informed, proactive, plans. Today, as we face a time of uncertainty about COVID-19, we’ve changed how we do business to protect the health and safety of our clients, team, and community. Offices in Kamuela, Hilo, and Kona remain open with social distancing measures to safely serve clients, with remote meetings available for Oahu and Maui clients.

Here are some of the measures we are taking to ensure the health and safety of our clients, team, and community:

  • We are offering the option of meeting over the phone or by video, instead of having in-person meetings, when possible. Most times, meeting in person is only necessary if documents need to be signed and notarized.

  • For in-person meetings, we are requiring employees and clients to practice social distancing by maintaining a minimum of six-feet of physical separation. No more than one client or couple will be seen in the office at one time. Our offices have been rearranged to designate six-feet of distance between clients and employees. We also offer the option of coming out to client’s cars for signings, if they would prefer not to enter the office. The signing pen will be given to the client who uses it.

  • We have increased the frequency and extent of cleaning and sanitation at all offices. Everything that a client touches when in the office will be sanitized before the next client enters. We have made hand sanitizer and sanitizing products readily available for employees and clients.

  • All employees and clients shall wear a face covering while meeting in-person.

  • We are requiring all employees to stay home and clients to opt for phone calls or to postpone meetings if they are feeling ill, have recently traveled, or feel they are at risk.

We are actively following the latest developments in our community and continue to follow the guidelines set forth by authorities. As always, you can contact us at (808) 334-3343 or by email if you have any questions. We will do our best to keep you informed through a variety of channels, including social media and here on our website.

Wishing you and your ohana are safe and healthy.

Mahalo,

 

John Roth
Founder & Attorney

 
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